Booking Policy

Booking Policy

Booking Agreement:  Your booking is not considered “confirmed” until the agreement is signed and returned to CSC via fax, email or mail.  If the contract is not received after 7 days, CSC reserves the right to release the performance dates and/or seats to others.
-Deposit: A 50% deposit is due at the time of booking.
-Payment Details:  Full Payment for all programs must be made no later than 45 days prior to your performance date.  Please make your controller/treasurer aware of the need to arrange prompt payment.  Cancellations or adjustments to your reservation (including changes in reserved seats for an Educational matinee) may only be made up to that point, 45 days prior.  It is the responsibility of the teacher or contact to be aware of performance dates and deadlines related to his or her reservation(s).  After 45 days prior, CSC will consider the reservation final and the school/customer will be responsible for full payment of all seats reserved or programs scheduled no exceptions.  Reservations are non-refundable and non-exchangeable.  All plays and dates are subject to change.
-Note: If a program is booked within 45 days of the performance date,  full payment must be made immediately.
-Cancellation by CSC:  If a program or matinee must be cancelled due to inclement weather (including school closing), serious actor illness or other emergency, CSC will make every effort to reschedule the program during the current year.  Customers will not be held financially responsible for a cancellation by CSC.
-Any questions regarding payments should be directed to the CSC Education Department (513) 381-2273 ext. 3202.