Have you purchased your subscription and would like to select your dates and seats?
Click the button below. Detailed directions are also below.
To redeem your tickets, continue with these steps- remember, you can redeem tickets at anytime!
1) Make sure you are logged into your account by clicking here.
2) Return to this page and click the button above. As an Subscriber, you are given PRIORITY ACCESS to select your seats before anyone else! To get this priority access you must have purchased a Subscription AND be logged into your account (see #1).
3) As you add tickets to your cart, the cost will automatically be reduced to $0.00 for each of the number of tickets in your subscription. Make sure you have selected the correct ticket type for your subscription (Ex. Senior Subscribers should select "Senior Tickets"). AND the correct Zone (Ex. Value Subscription in Zone A, Premium in Premium Zone, etc.).
4) Follow the steps to complete the transaction all the way through. You should not have to pay any additional money for tickets as long as you did not order more tickets than your subscription covers. If the system is asking for an amount due for tickets, click the + in the upper right hand corner and select the icon for “My Account” to make sure you are logged in. If you purchased a Valet Subscription add on, add Valet to your cart as you progress through the purchase path. It will be discounted to $0 in your cart. Note: When you are in the cart, there will be a link at the bottom that says "Need more tickets or to select another show? Click here." This will take you back to the page to select another production.
5) When the transaction is successfully completed, you will receive a confirmation email. If you selected to “Print your ticket at home”, a separate email will be sent with a PDF attachment of these tickets or if you selected "Leave my Tickets in the Box Office" they will be waiting for you to pick up on the day of the show.
Remember, you can log in anytime online here and view your orders under “My Orders”. You can also see your Subscription under “My Membership”. And under “My Offers” you will see how many tickets (if any) you have remaining that can be redeemed.
As always, call the Box Office at 513-381-2273 if you have any problems. They are open 12pm-5pm each day (except select Sundays).
All seats and performances are first come, first serve and a subscription does not guarantee admittance. Advanced booking of your tickets is not required but is recommended. Subscription purchases are non refundable.